KLAS Spotlight on Fathom

Curious to learn about client experiences with Fathom?

KLAS Research recently conducted in-depth interviews with a sample of Fathom's customers – representing a variety of provider types, specialties, and EHR systems – to evaluate overall customer experience and satisfaction with our autonomous coding.

This Spotlight report summarizes customers' feedback, finding:

90%+ automation rates across specialties, validated by all customers.
100% high customer satisfaction.
100% of customers would buy Fathom again.
100% of customers would recommend Fathom to peers.
Nearly all customers experienced "immediate" outcomes.

‍Download the full report to learn more about what customers had to say.

Source: KLAS Research, "Fathom 2024: Optimizing Revenue Cycle Operations through Medical Coding AI," September 2024. (Limited data.)

Fathom's customer success and integration team is top notch. We got tons and tons of support during the go-live… Fathom manages relationships really well, and they are very invested in the mutual success of their product and their customer… they tie their success to their customers' success."

Vp/executive

The product has been fantastic for us. The vendor doesn't promise things that they are not going to deliver.

CEO

We selected Fathom because it was the most productive solution to our problem, which was our coding accuracy… the reason we partnered with them is because they have a product that is a step ahead of where all the other coding solutions are right now.

Vp/executive

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KLAS Spotlight on Fathom autonomous coding

TRUSTED BY THE NATION's LEADING REVENUE CYCLE OPERATIONS

Curious to learn about client experiences with Fathom?

Fathom's customer success and integration team is top notch. We got tons and tons of support during the go-live… Fathom manages relationships really well, and they are very invested in the mutual success of their product and their customer… they tie their success to their customers' success."

The product has been fantastic for us. The vendor doesn't promise things that they are not going to deliver.

We selected Fathom because it was the most productive solution to our problem, which was our coding accuracy… the reason we partnered with them is because they have a product that is a step ahead of where all the other coding solutions are right now.

Download the report